Inquiries & Clarifications
Commonly asked questions regarding our curated collections, expeditions, and acquisitions.
How do I determine my correct size for an upcoming expedition?
Consult our detailed 'Owner’s Manual' sizing guides found on each product page. Our garments are cut for comfort and character, often reflecting the classic silhouettes of a more romantic era.
When can I expect my crate of goods to arrive?
Standard transit typically requires 5 to 7 business days. Should you require your attire for a sudden departure to the Atlas Mountains, expedited shipping options are available at checkout.
What if the item does not meet my exacting standards?
We accept returns of unworn, unwashed merchandise within 60 days of purchase. Return it in its original condition, and we shall provide a refund or exchange, no interrogations required.
Do you ship your wares to international destinations?
Indeed. We deliver to most corners of the globe. International duties and taxes are calculated at checkout to ensure your package arrives without unexpected local entanglements.
How do I care for the unique fabrics used in your collections?
Each piece comes with specific care instructions. Whether it is heavy-gauge wool or delicate French lace, we recommend following the labels closely to ensure your items age as gracefully as a vintage Bordeaux.
Which methods of payment do you accept for these acquisitions?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as modern digital wallets for your convenience.